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- Accounting and Tax Firm PSA
- Who it's for
- Bookkeeping and accounts firms
Bookkeeping and accounts firms
A bookkeeping and accounts firm often serves the same client through recurring support and a separate annual accounts assignment. Keep each engagement's fee, dates and hours budget clear. Staff Accountant records the work against the appropriate assignment, and Engagement Manager reviews service evidence before Billing Specialist follows the accepted value into billing.
How Accounting and Tax Firm PSA is set up for you
Recurring client context
Maintain the account owner, primary contact and billing terms on the client record. Describe each engagement's commercial arrangement using the appropriate billing type. Retainer identifies the arrangement for review; agree the related invoicing procedure with the firm's accounting team during setup.
Delivered service value
Record the service description, hours and rate alongside the responsible team member. Submitted lines pass through the service approval check. Investigate lines that remain Submitted with a Failed receipt before relying on their value in a billing discussion.
Effort and expenses
Record time separately from delivered service lines and attach supporting receipts to engagement expenses. Review billable and nonbillable effort over a consistent period. The distinction helps Partner understand why a fixed fee assignment consumes more staff time than expected.
A bookkeeping and accounts firm often serves the same client through recurring support and a separate annual accounts assignment. Keep each engagement's fee, dates and hours budget clear. Staff Accountant records the work against the appropriate assignment, and Engagement Manager reviews service evidence before Billing Specialist follows the accepted value into billing.
Pilot a recurring bookkeeping client that also has an annual accounts engagement. Give both assignments clear names and agree where each kind of work belongs. Rehearse a valid service submission and a line missing its engagement. Ask the reviewer to locate the failed result and correct the reference without changing the other assignment's work.
Bring a sample expense receipt and current staff rates so the manager can explain the cost review. Set up any accounting connection with explicit responsibility for invoice references and external payment confirmation. Review Engagement Margin Desk with Partner after the sample work is recorded. Trace the delivered amount back to service evidence and compare billed value separately before expanding to more clients.
Features to start with
Time and expenses
Capture dated effort and engagement expenses, then review them with supporting evidence.
Clients and engagements
Agree client ownership, engagement dates and the fee before staff begin delivery.
Service delivery
Connect submitted service lines with review outcomes and engagement margin.
Roles on the team
- Admin
- Configures access and practice records, with business approval authority assigned separately.
- Partner
- Owns client relationships and reviews engagement economics across the agreed practice scope.
- Engagement Manager
- Owns engagement delivery and approves filing deliverables, staff time and expenses within the agreed scope.
- Staff Accountant
- Records assigned client work and prepares delivery evidence for review.
- Billing Specialist
- Runs approved filing deliverable billing and records collections with supporting references.
Set up Accounting and Tax Firm PSA your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.