1. Accounting and Tax Firm PSA
  2. Who it's for
  3. Multi-practice accounting firms
Who it's for

Multi-practice accounting firms

A firm with tax, accounts and advisory practices needs clear ownership when teams share clients and staff. Organizations describe practice groups, business units and regional offices. Clients have an owning practice and account owner, while engagements have their own organization and delivery manager. Review those relationships before comparing work across the firm.

How Accounting and Tax Firm PSA is set up for you

Relationship ownership

Partner maintains the commercial client context even when another practice delivers a particular engagement. Record the responsible manager on the assignment and keep its scope readable. This helps Billing Specialist find the person who can explain a disputed charge without moving the client between duplicate accounts.

Staff context

Maintain each team member's practice, professional role, rates and weekly capacity. Compare dated effort over the same week when discussing workload across managers. Agree the audience for cost rates and engagement margin before opening cross-practice reporting.

Delivery evidence

Keep service decisions, filing approvals and operation results tied to their subjects. A reviewer should be able to follow an invoiced filing deliverable back to the engagement and the responsible practice, then distinguish the approval from the subsequent payment receipt.

A firm with tax, accounts and advisory practices needs clear ownership when teams share clients and staff. Organizations describe practice groups, business units and regional offices. Clients have an owning practice and account owner, while engagements have their own organization and delivery manager. Review those relationships before comparing work across the firm.

Start with a shared client served by a tax engagement and an accounts engagement. Have Partner confirm the account owner, then ask each Engagement Manager to identify the correct owning organization, dates and fee. Use staff who record work across both assignments to rehearse the reporting window and reference choices.

Test access with ordinary staff and manager accounts before introducing the rest of the practice structure. Review attachment access as well as record visibility. Agree how a later staff transfer should affect historical reporting, and rehearse that change before applying it. Finish with a disputed filing charge: Billing Specialist should find the right manager and explain the collection position without exposing unrelated engagement costs.

Features to start with

Roles on the team

Admin
Configures access and practice records, with business approval authority assigned separately.
Partner
Owns client relationships and reviews engagement economics across the agreed practice scope.
Engagement Manager
Owns engagement delivery and approves filing deliverables, staff time and expenses within the agreed scope.
Staff Accountant
Records assigned client work and prepares delivery evidence for review.
Billing Specialist
Runs approved filing deliverable billing and records collections with supporting references.

Set up Accounting and Tax Firm PSA your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started