1. Accounting and Tax Firm PSA
  2. Roles and permissions
Reference

Who can do what in Accounting and Tax Firm PSA

Agree who prepares work, approves deliverables and records collections.

Who can do what

Permissions by role
RoleClients and engagementsTeam capacityService deliveryTime and expensesFiling deliverablesCollections and evidence
AdminEditEditViewViewViewView
PartnerEditEditViewViewViewView
Engagement ManagerEditViewEditApproveApproveEdit
Staff AccountantEditViewEditEditEditEdit
Billing SpecialistEdit—ViewEditEditEdit

Each role in detail

Admin

Configures access and practice records, with business approval authority assigned separately.

Can

  • Manage Users, Organizations, team members
  • View Clients, Engagements, service entries, time entries, Expenses, filing deliverables, filing deliverable payments, review decisions, operation receipts, record attachments

Partner

Owns client relationships and reviews engagement economics across the agreed practice scope.

Can

  • Manage Clients, Organizations, team members
  • View Engagements, service entries, time entries, Expenses, filing deliverables, filing deliverable payments, review decisions, operation receipts, record attachments

Starts on: Filing Deliverable Billing Exceptions

Engagement Manager

Owns engagement delivery and approves filing deliverables, staff time and expenses within the agreed scope.

Can

  • Manage Engagements, filing deliverables, review decisions, record attachments
  • View Clients, Organizations, team members, service entries, time entries, Expenses, filing deliverable payments, operation receipts

Reviews and approves

  • Approve filing deliverables, time entries, Expenses

Starts on: Expenses Awaiting Approval

Staff Accountant

Records assigned client work and prepares delivery evidence for review.

Can

  • Manage service entries, time entries, Expenses, record attachments
  • View Clients, Engagements, filing deliverables, team members

Starts on: Rejected Service Entries

Billing Specialist

Runs approved filing deliverable billing and records collections with supporting references.

Can

  • Manage filing deliverable payments, record attachments
  • View Clients, Engagements, service entries, filing deliverables, review decisions, operation receipts

Starts on: Filing Deliverable Billing Exceptions

Set up Accounting and Tax Firm PSA your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started