Where it usually breaks
And how to keep it from happening.
- The quote owner is the only reviewer available, and the decision is refused until another Pricing Reviewer takes it.
- The reviewer approves after the specialist has priced a newer revision, and the stale decision is refused.
- The customer accepts after valid until and the acceptance is refused; the quote needs a new revision and review.
- Acceptance is recorded without the customer's document, so the Auditor cannot see what the customer agreed to.