1. Aerospace Components CPQ
  2. Process
  3. Pricing review to acceptance
Process · Pricing review to acceptance

Pricing review to acceptance

Record an independent decision on the revision and capture the customer's acceptance before the quote expires.

Step by step

  1. Review the priced revision Pricing Reviewer

    Pricing Reviewer opens a quote in Review and reads the lines against unit cost USD, the discounts, the price book revision and the approved requirements. The reviewer must not be the quote's owner.

    • Revision checked
    • Updates Quotes, Quote lines, Aerospace requirements
  2. Record the decision Pricing Reviewer

    Pricing Reviewer approves, rejects or returns the revision and records review decisions with source revision, Decision, Reason and decided at. Approval moves the quote from Review to Approved; rejection moves it to Rejected. A decision on a stale revision or on a quote past valid until is refused.

    • Quote approved, rejected or returned
    • Updates Review decisions, Quotes, Operation receipts
    ApprovalA person approves before the work moves on.
  3. Rework a returned quote Quote Specialist

    After a Return, Quote Specialist corrects the lines or requirements, prices the next revision and sends it back to Review for a new decision.

    • Next revision priced
    • Updates Quote lines, Aerospace requirements, Quotes
  4. Send and follow up Quote Specialist

    Quote Specialist sends the approved revision to the customer and follows up before valid until, keeping any shared files in record attachments with Visibility set to Shared.

    • Offer shared with the customer
    • Updates Quotes, Record attachments
  5. Record acceptance Quote Specialist

    Quote Specialist records the customer's acceptance of the approved revision. The quote moves from Approved to Accepted, accepted at is set and the acceptance document is attached. Acceptance after valid until is refused, and the quote is closed as Expired.

    • Quote accepted with evidence
    • Updates Quotes, Record attachments, Operation receipts

Where it usually breaks

And how to keep it from happening.

  • The quote owner is the only reviewer available, and the decision is refused until another Pricing Reviewer takes it.
  • The reviewer approves after the specialist has priced a newer revision, and the stale decision is refused.
  • The customer accepts after valid until and the acceptance is refused; the quote needs a new revision and review.
  • Acceptance is recorded without the customer's document, so the Auditor cannot see what the customer agreed to.
Pricing Reviewer
, Quote Specialist, Auditor.

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