Begin a confirmed movement and carry assigned service work through completion.
Property Manager checks the trip and intended vehicle before starting work. Confirm that the customer, planned window and passenger count still describe the movement being performed. Resolve a changed request through the dispatch review before proceeding.
Property Manager starts the confirmed movement and places the vehicle in Assigned. The start action records the intended draft charges and open service evidence. Check that every intended result has been saved before telling the next person the handoff is complete.
Property Manager checks the task type, due time and staff assignment. The service evidence must point to the trip and vehicle involved in the work. Confirm that the assigned person can find the item in their service queue before handing it over.
Front Desk Agent opens the assigned item and records progress from Open through Assigned and In progress as the task proceeds. Mark finished work Completed and record its completion time. Leave unfinished work in its current working state for the next shift.
Property Manager reads the service outcome before deciding the vehicle's next readiness state. Unfinished cleaning or maintenance remains visible while Finance Officer prepares the trip reconciliation. A completed cleaning task still needs this fleet handoff before another dispatch.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.