1. Airport Operations
  2. Roles and permissions
Reference

Who can do what in Airport Operations

Separate trip ownership, evidence capture, financial handling and review.

Who can do what

Permissions by role
RoleTrip PlanningFleet DispatchFlight TurnsGate AssignmentsGround Service EvidenceTrip Finance
Finance OfficerViewViewViewEditViewEdit
Front Desk AgentViewViewEdit—Edit—
Property ManagerEditEditEditViewEditView
Operations ReviewerViewViewViewViewViewView
AdminViewEditEditViewEditView

Each role in detail

Finance Officer

Prepares authorized financial drafts and reconciles confirmed receipts.

Can

  • Manage gate assignments, transport documents, trip charges
  • View delivery evidence, flight turns, Parties, People, trip stops, Trips, Vehicles

Starts on: Completed trips

Front Desk Agent

Captures assigned stays and service work and evidence.

Can

  • Manage delivery evidence, flight turns
  • View Parties, People, trip stops, Trips, Vehicles

Starts on: Trip operating schedule

Property Manager

Owns stays and service setup, planning and assigned operational work.

Can

  • Manage delivery evidence, flight turns, Parties, trip stops, Trips, Vehicles
  • View gate assignments, People, transport documents, trip charges

Starts on: Trips awaiting dispatch

Operations Reviewer

Reviews evidence and authorizes eligible domain outcomes.

Can

  • View delivery evidence, flight turns, gate assignments, Parties, People, transport documents, trip charges, trip stops, Trips, Vehicles

Starts on: Trips awaiting dispatch

Admin

Maintains staff identities and the configuration needed by the trip workflows.

Can

  • Manage Users, People
  • View delivery evidence, exchange rates, flight turns, gate assignments, Parties, transport documents, trip charges, trip stops, Trips, Vehicles

Set up Airport Operations your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

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