1. Ambulance Dispatch System
  2. Roles and permissions
Reference

Who can do what in Ambulance Dispatch System

Give transport coordination, clinical evidence and credential administration clear owners.

Who can do what

Permissions by role
RoleLoad intake and authorizationsCrew credentials and assignmentsStops and dispatch follow-upRun notes and vital signsSamples and medical dispensationsService charges and settlements
Clinical Governance AdministratorViewEdit——Edit—
Clinical ReviewerViewViewViewViewView—
Licensed ClinicianEditViewEditEditEdit—
Clinical CoordinatorEditViewEdit——Edit
AdminViewEditViewViewViewEdit

Each role in detail

Clinical Governance Administrator

Maintains verified professional privileges and care-team assignments. Record entry: Clinical Privileges, Care Team Assignments, People. Read only: Patients. Pages: Clinical Privileges and Details.

Can

  • Manage crew credentials, load assignments, team members
  • View Loads

Starts on: Crew credential review

Clinical Reviewer

Reviews evidence and authorizes eligible domain outcomes. Read only across all care-domain tables.

Can

  • View Authorizations, crew credentials, dispatch tasks, load assignments, load stops, Loads, medical dispensations, run notes, Samples, team members, vital signs

Starts on: Crew credential review

Licensed Clinician

Captures assigned care operations work and evidence.

Can

  • Manage Authorizations, dispatch tasks, medical dispensations, run notes, Samples, vital signs
  • View crew credentials, load assignments, load stops, Loads, team members

Starts on: Crew credential review

Clinical Coordinator

Owns care operations setup, planning and assigned operational work. Record entry: Patients, Encounters, Care Tasks, Consents, Charges. Read only: People, Payments. Pages: Business Overview, Encounters.

Can

  • Manage Authorizations, dispatch tasks, load stops, Loads, service charges
  • View Settlements, team members

Starts on: Settlement register

Admin

Configuration administrator who maintains user access and agreed financial reconciliation responsibilities.

Can

  • Manage Users, team members, Settlements
  • View Authorizations, crew credentials, dispatch tasks, exchange rates, load assignments, load stops, Loads, medical dispensations, run notes, Samples, service charges, vital signs

Set up Ambulance Dispatch System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

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