1. Ambulance Fleet Management
  2. Who it's for
  3. Multi-base ambulance services
Who it's for

Multi-base ambulance services

Ambulance services with several operating teams need to know which organization owns each transport, driver and vehicle record. Ambulance Fleet Management connects those records with a named transport owner and explicit assignment interval. The team can review current unit readiness before treating an ambulance as available for another movement.

How Ambulance Fleet Management is set up for you

Operating scope

Use the organization relationship and team membership to establish who prepares and reviews transport work. Agree the corresponding setup for each operating base before using its records.

Assignment intervals

Review driver and vehicle start and end dates together. Held work belongs in that review because it can affect the next allocation even before confirmation.

Eligibility follow-up

Keep the driver eligibility date and external authority evidence current. Assign responsibility for resolving records that reach their review date.

Maintenance visibility

Follow open vehicle defects and the recorded Ready, Held or Maintenance condition before allocating a unit.

Ambulance services with several operating teams need to know which organization owns each transport, driver and vehicle record. Ambulance Fleet Management connects those records with a named transport owner and explicit assignment interval. The team can review current unit readiness before treating an ambulance as available for another movement.

Pilot the process with an operating team whose vehicle and driver records are well understood. Confirm the organization, team membership and time-zone settings, then prepare a transport with a linked receiving facility. Create overlapping held assignments for the same unit during the rehearsal and have the Dispatcher resolve the allocation through the team's operating procedure.

Add a vehicle under maintenance and check how the Dispatcher sees the condition before planning more work. The Fleet Maintenance Tech records repair evidence and maintains readiness, while the Crew Lead prepares a transport-specific readiness check when the unit is next considered. Agree how handover information moves between shifts so the next team can understand which decisions are complete and which exceptions still need attention.

Features to start with

Roles on the team

Dispatcher
Creates and updates patient transports, stops, attachments and crew/unit assignments with read-only access to supporting fleet and organization records.
Crew Lead
Completes and submits crew readiness checks and reports vehicle defects with read-only access to transports, units and organizations.
Fleet Supervisor
Independently reviews readiness decisions, supervises fleet operations and reconciles operation receipts.
Fleet Maintenance Tech
Logs and closes vehicle defects, updates unit readiness and reviews supporting records.
App Administrator
Maintains ambulance organization setup, team membership, receiving facilities and fleet master data.

Set up Ambulance Fleet Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started