1. Approval Management System
  2. Process
  3. Correction and follow-up
Process · Correction and follow-up

Correction and follow-up

Return a changed request to review while retaining its earlier execution history.

Step by step

  1. Identify the unresolved question Approval Coordinator

    Approval Coordinator inspects the request, due date or execution result and records a follow-up with an assignee. Request Owner explains any change to the underlying business case. Distinguish an investigation into an existing result from a correction to the executed request itself.

    • Record the question and assignee
    • Updates Follow up actions, Approval requests
  2. Correct revision Approval Coordinator

    Approval Coordinator invokes the correction workflow for an executed revision that needs a successor. It retains the prior revision, increments the request revision and records a successor operation with a suffix of -SUP. The step trace carries the prior revision as input and the new revision as output.

    • Retain prior context and create the successor
    • Updates Approval requests, Operation runs, Operation steps
  3. Return to review Approval Coordinator and Evidence Reviewer

    Approval Coordinator checks the correction workflow's appended state history and the request's return to review. Evidence Reviewer inspects the changed material and prepares the applicable revision review. The earlier decision and operation remain available to explain what happened before the correction.

    • Inspect correction history and review changed evidence
    • Updates State history, Approval requests, Evidence documents, Review decisions
  4. Record renewed approval Approver

    Approver reviews the eligible step for the changed request through the approval process. A new decision must concern the successor revision and its evidence. Review the existing destination result separately when deciding what further action is needed.

    • Decide the reviewed successor revision
    • Updates Approval requests, Approval decisions
    ApprovalA person approves before the work moves on.
  5. Resolve follow-up Execution Operator or Approval Coordinator

    Execution Operator or Approval Coordinator completes their assigned action with a resolution and completion time when its question is settled. A cancelled action remains distinguishable from completed work. Closing the action does not replace inspection of the request or its operation outcome.

    • Record the resolution of assigned work
    • Updates Follow up actions

Where it usually breaks

And how to keep it from happening.

  • A corrected amount overwrites the explanation of the earlier executed revision. Use the successor operation and preserved history to explain the change.
  • An earlier review is reused without checking its source revision. Review the changed request explicitly.
  • A completed follow-up is mistaken for a new approval. Keep each decision and operational result in its own context.
Approval Coordinator
, Request Owner, Evidence Reviewer, Approver, Execution Operator.

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