1. Approval Management System
  2. Roles and permissions
Reference

Who can do what in Approval Management System

Agree who prepares requests, checks evidence and makes the business decision.

Who can do what

Permissions by role
RoleRequest intakeRoute policiesApprover decisionsEvidence reviewExecution trackingExceptions and corrections
AdminEditEditViewEditViewView
Request OwnerEditViewViewEdit—View
Approval CoordinatorViewEditViewViewViewEdit
ApproverApproveViewEditView—View
Evidence ReviewerViewViewViewApprove—View
Execution OperatorViewViewViewViewEditEdit

Each role in detail

Admin

Maintains business units, staff access and route configuration without receiving approval authority solely through administration.

Can

  • Manage Organizations, People, Users, approval routes, source mappings
  • View approval requests, approval decisions, evidence documents, review decisions, operation runs, operation steps, execution attempts, follow up actions, state history

Request Owner

Prepares assigned requests and supporting documents, then follows their review and correction history.

Can

  • Manage approval requests, evidence documents
  • View approval routes, Organizations, People, approval decisions, review decisions, follow up actions, state history

Starts on: Open approval requests

Approval Coordinator

Maintains route context, monitors due requests and assigns exception follow-up within the agreed organization scope.

Can

  • Manage approval routes, source mappings, follow up actions
  • View approval requests, approval decisions, Organizations, People, evidence documents, review decisions, operation runs, operation steps, state history

Starts on: Submitted approval inbox

Approver

Decides the assigned eligible step of a request after inspecting its revision and evidence.

Can

  • Manage approval decisions
  • View approval requests, approval routes, evidence documents, review decisions, People, Organizations, state history

Reviews and approves

  • Approve approval requests

Starts on: Submitted approval inbox

Evidence Reviewer

Verifies supporting documents and records independent review outcomes against the selected request revision.

Can

  • Manage evidence documents, review decisions
  • View approval requests, approval decisions, approval routes, People, state history

Reviews and approves

  • Approve review decisions

Starts on: Decision chain entries

Execution Operator

Investigates operation outcomes and completes assigned execution follow-up while preserving original receipts.

Can

  • Manage execution attempts, follow up actions
  • View approval requests, approval decisions, review decisions, operation runs, operation steps, source mappings, state history

Starts on: Execution reconciliation queue

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