Record maintenance activity and accept its inspection before closing the ticket and returning the asset to service.
Technician confirms the ticket and physical asset, then starts the execution action from its eligible state. The process flags the asset for maintenance and brings the ticket into progress. Check the asset identity before recording any work.
Technician logs the work performed with its start and end dates against the ticket. Parts Coordinator posts any consumed material through the parts action so the stock effect remains connected to the same job.
Technician submits the completed work into Inspection. The Maintenance Approver reviews the work description and related evidence. The handoff should make clear what was done and what the reviewer is being asked to accept.
Maintenance Approver accepts the inspected work through the execution process. The ticket closes, a service certificate is recorded against the ticket and asset, and the asset returns to Active. Maintenance Planner reviews the next preventive date using the accepted history.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.