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  1. ATM Management System
  2. Roles and permissions
Reference

Who can do what in ATM Management System

Separate instruction preparation, independent approval and evidence review.

Who can do what

Permissions by role
RoleBanking instructionsAccount scopeIndependent reviewProvider outcomesAccount applicationsSettlement reconciliationOperations control
Auditor———————
App AdministratorEditEditEditEditEdit——
Maintenance PreparerEdit—EditEditEdit—Edit
Independent Maintenance Approver———————
Operations AnalystViewView—View—EditEdit

Each role in detail

Auditor

Read authorized evidence and reports in a scoped, read-only audit view. No record writes and no action execution.

Can

  • Access assigned records

Starts on: Instruction board

App Administrator

Maintain organization configuration and membership. Administrative membership does not confer approval, financial or execution authority and cannot grant an independent reviewer entitlement.

Can

  • Manage Organizations, People, service providers

Starts on: My banking instructions

Maintenance Preparer

Prepare assigned operational records and execute eligible reviewed actions. Own organization and draft scope only; accepted, posted and provider evidence is read-only; guarded workflows authorize every transition.

Can

  • Manage account applications, record attachments, work orders

Starts on: Instruction board

Independent Maintenance Approver

Review eligible work order revisions independently and reconcile operational evidence. Approve or reject through guarded actions only; no unrestricted editing of protected or executed records; a reviewer cannot approve their own submission.

Can

  • Access assigned records

Starts on: Instruction board

Operations Analyst

Investigates provider movement discrepancies and checks whether recorded operations had their claimed effects.

Can

  • Manage reconciliation items, operation receipts
  • View work orders, work evidence, account snapshots, financial accounts

Starts on: Provider outcomes to verify

Set up ATM Management System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

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