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  1. Bank + Lending + Insurance
  2. Process
  3. Bundled application review
Process · Bundled application review

Bundled application review

Review the linked offer while keeping lending and insurance decisions distinct.

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Step by step

  1. Connect the bundle Credit Officer

    Credit Officer creates a bundled application for the intended parent loan application and organization. Record the applicant, requested credit and insurance offer. Check that the offer concerns the same borrowing request before presenting it for review.

    • Associate the applicant and offer with the parent request
    • Updates Bundled applications, Loan applications, Organizations

  2. Submit the bundle Credit Officer

    Credit Officer moves the bundle from Draft to Submitted. Freeze the submitted revision for review. If the offer changes while review is underway, identify the changed revision so the approver can decide the terms actually presented.

    • Freeze the submitted revision
    • Updates Bundled applications

  3. Review the bundled revision Independent Credit Approver

    Independent Credit Approver examines the bundle with its parent application and records the decision for that parent and source revision. Approval moves the bundle from Submitted to Approved and records the decision date with a linked operation receipt.

    • Record independent approval on the same parent and revision
    • Updates Bundled applications, Review decisions, Operation receipts
    ApprovalA person approves before the work moves on.

  4. Follow provider outcomes Credit Officer

    Credit Officer follows the agreed lending and insurance provider connections. Loan approval and insurance issuance remain independent provider decisions. Keep the relevant provider evidence attached to the application so the team can explain a different outcome after the internal review.

    • Retain evidence from the configured provider handoff
    • Updates Application evidence, Record attachments, Loan applications

  5. Reconcile review evidence Independent Credit Approver

    Independent Credit Approver compares the decision and linked operation receipt with the persisted bundle outcome. Resolve an incorrect parent or revision reference before treating the review as complete. Auditor reads the authorized decision trail.

    • Confirm the recorded review effect
    • Updates Review decisions, Bundled applications, Operation receipts

Where it usually breaks

And how to keep it from happening.

  • Offer changed after submission. A new offer must be reviewed on its own revision. Retain the earlier decision rather than making it appear to cover the replacement terms.
  • Different parent. Check the bundle, decision and receipt against the same lending case. A similarly named applicant is insufficient for matching.
  • Provider refusal. Investigate the provider's outcome and retain its evidence. Internal bundle approval does not instruct the team to describe insurance as issued.

Who does what

Roles and permissions
Credit Officer
, Independent Credit Approver, Auditor, Admin.

Set up Bank + Lending + Insurance your way.

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