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- Bar & Beverage Management
- Process
- Order to service
Order to service
A service request moves through acceptance, preparation and service with a named owner and location. The service manager checks what the team can fulfill for the serving time. The kitchen records prepared work, while service staff records what reached the guest. Keep those events distinct when an order changes partway through a shift.
Step by step
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Order entry Service Staff
Service Staff records the requested menu items, portions, price, allergen declaration, service location and serving time. Assign an owner who can answer questions during the shift.
- Creates the request and its line scope
- Updates Meal orders, Meal lines, Service locations
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Order acceptance Service Manager
Service Manager checks active products, portion feasibility, allergen information and capacity. The accepted time and net amount become the basis for the kitchen handoff.
- Records the accepted scope and guarded outcome
- Updates Meal orders, Products, Operation receipts
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Preparation Kitchen Lead
Kitchen Lead works from the approved recipe revision and records actual prepared time and ingredient movements. A prepared item is still pending service.
- Records actual preparation and ingredient use
- Updates Meal lines, Menu recipes, Ingredient movements
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Service Service Staff
Service Staff records the served portions and actual service time. A partial service remains visible if another line is cancelled or delayed.
- Records served portions and any delivered event
- Updates Meal orders, Meal lines, Fulfillment events
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Evidence reconciliation Finance Reviewer
Finance Reviewer compares operation outcomes and payment evidence with the order before calling the work complete.
- Checks the final local and provider effects
- Updates Operation receipts, Payment evidence
Who does what
Roles and permissions- Service Staff
- Enters and serves the work; Service Manager accepts it; Kitchen Lead prepares it; Finance Reviewer checks the resulting evidence.
Set up Bar & Beverage Management your way.
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