Admin
Maintains organization, user and location setup and grants scoped access.
Can
- Manage Organizations, team members, Users, service locations
- View meal orders, operation receipts
- Bar & Beverage Management
- Roles and access
Who can do what in Bar & Beverage Management
Assign order preparation, supervisor review and evidence reconciliation to the right people.
How permissions work
Prepare and decide separately
Service Manager prepares an order or ticket; Supervisor reviews the submitted revision and records the reason.
Scope the work
A service location and organization identify where an order belongs. Team members should see the work they are responsible for.
Protect evidence
Internal attachments and provider payment evidence need access appropriate to the people investigating the case.
Keep history
A role change should not erase the reviewer, uploader or owner recorded on an earlier order.
Who can do what
| Role | Service orders | Kitchen tickets | Products and recipes | Ingredients and usage | Payment and fulfillment | Review and evidence |
|---|---|---|---|---|---|---|
| Admin | Edit | View | — | — | View | View |
| Service Manager | Edit | Edit | Edit | Edit | Edit | View |
| Service Staff | Edit | Edit | Edit | Edit | Edit | — |
| Kitchen Lead | Edit | Edit | Edit | Edit | Edit | — |
| Supervisor | View | Edit | View | View | View | Edit |
| Inventory Steward | View | View | Edit | Edit | View | — |
| Finance Reviewer | View | Edit | — | — | Edit | Edit |
Each role in detail
Service Manager
Owns service order intake, capacity checks and exception coordination.
Can
- Manage meal orders, meal lines, kitchen tickets
- View Products, menu recipes, payment evidence, operation receipts
Starts on: Pending Kitchen Release
Service Staff
Records service requests and actual served scope for assigned orders.
Can
- Manage meal orders, meal lines
- View Products, service locations, kitchen tickets
Starts on: Open Meal Orders
Kitchen Lead
Checks the released work against menu definitions and records preparation.
Can
- Manage meal lines, ingredient movements
- View kitchen tickets, menu recipes, recipe ingredients, Ingredients
Starts on: Open Meal Orders
Supervisor
Makes the independent decision on submitted kitchen work and reviewed corrections.
Can
- Manage review decisions, kitchen tickets
- View meal orders, meal lines, record attachments, operation receipts
Starts on: Pending Kitchen Release
Inventory Steward
Maintains ingredient and recipe quantities and reviews signed usage.
Can
- Manage Ingredients, menu recipes, recipe ingredients, ingredient movements, Products
- View meal lines
Starts on: Approved Menu Recipes
Finance Reviewer
Checks provider evidence, refund scope and unresolved operation outcomes.
Can
- Manage payment evidence, operation receipts
- View meal orders, review decisions, record attachments
Starts on: Delivered Fulfillment Events
Set up Bar & Beverage Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.