What the agent can do
- Booking Coordinator: Show my held bookings and help compare the requested intervals with the selected resources and their reservation lines.
- Fleet Technician: List active scooters needing maintenance attention and show their current dock locations and battery observations.
- Booking Supervisor: Prepare a review of submitted ride evidence, highlighting the vehicle references and any mismatch between the actual interval and provider events.
- Auditor: Trace a booking from its review decisions to operation receipts and verified provider payment events, keeping event types separate.