Where it usually breaks
And how to keep it from happening.
- Similar identities. A matching name can point the coordinator to the wrong donor. Confirm the donor number and birth date before preparing the visit.
- Incomplete observations. A laboratory value without an understood unit creates a question for the reviewer. Resolve it before requesting the decision.
- Unclear decision handoff. Agree how the reviewer communicates authorization and how the coordinator retains it before marking the donation Completed.