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- Branch Operations
- Process
- Provider outcome
Provider outcome
Follow an authorized instruction until verified provider evidence confirms its effect.
Step by step
-
Check authorization Case Analyst
The Case Analyst starts from a transfer with an independent decision and Authorized status.
- Authorized scope
- Updates Vault transfers, Credit decisions
-
Submit instruction Case Analyst
The provider instruction identifier is recorded with the transfer when it moves to Submitted.
- Submitted instruction
- Updates Vault transfers, Operation receipts
-
Watch pending outcome Case Analyst
Pending distinguishes provider processing from a confirmed effect.
- Pending follow-up
- Updates Vault transfers, Operation receipts
-
Verify evidence Credit Reviewer
A Credit Reviewer checks the provider event, type, date, amount and verification state.
- Provider event checked
- Updates Assessment evidence, Record attachments
-
Confirm provider effect Credit Reviewer
The transfer becomes Confirmed only on verified confirmation or settlement evidence.
- Confirmed transfer
- Updates Vault transfers, Assessment evidence
Who does what
Roles and permissions- Case Analyst
- Follows the instruction; Credit Reviewer verifies the outcome; Auditor traces the provider and decision evidence.
Set up Branch Operations your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.