1. Branch Operations
  2. Roles and permissions
Reference

Who can do what in Branch Operations

Separate preparation, independent decision, administration and audit access.

How permissions work

Case ownership

Case Analysts prepare organization-scoped requests and supporting evidence.

Independent decision

Credit Reviewers decide on a revision through the review path; the preparer cannot approve their own submission.

Read-only audit

Auditors inspect authorized evidence and reports without changing records.

Administration

App Administrators maintain membership and organization settings without gaining financial approval authority.

Who can do what

Permissions by role
RoleVault transfersTransfer accountsReview and decisionsProvider evidenceAccount applicationsReconciliation
Credit Reviewer——————
Auditor——————
App Administrator—EditEdit—Edit—
Case AnalystEdit—EditEditEdit—
AdminViewEditEdit—Edit—

Each role in detail

Credit Reviewer

Reviews eligible transfer revisions independently and reconciles operational evidence. Approve or reject through guarded actions only; no unrestricted editing of protected or executed records; a reviewer cannot approve their own submission.

Can

  • Access assigned records

Starts on: Transfers in progress

Auditor

Read authorized evidence and reports in a scoped, read-only audit view. No record writes and no action execution.

Can

  • Access assigned records

Starts on: Confirmed transfers

App Administrator

Maintain organization configuration and membership. Administrative membership does not confer approval, financial or execution authority and cannot grant an independent reviewer entitlement.

Can

  • Manage Organizations, Parties, People

Case Analyst

Captures assigned branch operations work and evidence. Own organization and draft scope only; accepted, posted and provider evidence is read-only; guarded workflows authorize every transition.

Can

  • Manage Applications, record attachments, vault transfers

Starts on: Transfers in progress

Admin

Sets up access and reviews organization membership without making an independent credit decision on that basis alone.

Can

  • Manage Organizations, Parties, People
  • View vault transfers, Applications, credit decisions

Set up Branch Operations your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started