1. Bug Tracking System
  2. Roles and Access
Reference

Who can do what in Bug Tracking System

Separate corrective work, independent verification and delivery acceptance.

How permissions work

Corrective ownership

Developer investigates assigned defects, updates corrective tasks and records effort. Keep access aligned with the projects and work the person is responsible for.

Independent verification

QA Engineer assesses severity and checks fixes independently of their implementation. Verification requires the reported behavior and supporting evidence to be reviewed before acceptance.

Delivery acceptance

Project Manager plans work packages, assesses checkpoints and approves completed delivery scope. A package decision should identify the actual subject and project.

Staffing and administration

Delivery Lead maintains the staffing context and reviews project position. Admin manages user access and setup. Administrative responsibility does not replace the QA or project acceptance decision.

Who can do what

Permissions by role
RoleDefect Intake and TriageFix DeliveryVerification and EvidenceProjects and MilestonesTime and CapacityRisks and Oversight
Delivery LeadEditEditEditEditEditEdit
Project ManagerViewApproveEditApproveEditEdit
DeveloperEditEditEditViewEditView
QA EngineerApproveViewApproveEditEditView
AdminEditEditEditEditEditEdit

Each role in detail

Delivery Lead

Maintain delivery organizations and staffing while reviewing project position and supporting evidence.

Can

  • Manage Organizations, Projects, team members
  • View work packages, Tasks, defect reports, Milestones, Risks, time entries, review decisions, operation receipts, record attachments

Starts on: Timesheets Awaiting Approval

Project Manager

Plan work packages, assign corrective tasks and approve delivery acceptance within the assigned project scope.

Can

  • Manage Projects, work packages, Tasks, Milestones, Risks, review decisions, record attachments
  • View Organizations, team members, defect reports, time entries, operation receipts

Reviews and approves

  • Approve Projects, work packages

Starts on: Timesheets Awaiting Approval

Developer

Investigate assigned defects, perform corrective work and record task progress and effort.

Can

  • Manage Tasks, defect reports, time entries, record attachments
  • View Projects, work packages, team members, Risks, Milestones, review decisions, operation receipts

Starts on: Timesheets Awaiting Approval

QA Engineer

Triage reported defects and independently verify fixes using the reported behavior and supporting evidence.

Can

  • Manage defect reports, record attachments, review decisions
  • View Projects, work packages, Tasks, team members, Milestones, Risks, time entries, operation receipts

Reviews and approves

  • Approve defect reports

Starts on: Milestones At Risk

Admin

Maintain user access and organization setup without taking over technical verification or delivery acceptance.

Can

  • Manage Users, Organizations, team members
  • View Projects, operation receipts

Set up Bug Tracking System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started