Questions, answered

Click Get started, then use Proto to configure Bus / Coach Management for your business. Begin with a carrier organization and a familiar charter or scheduled booking. Identify the coordinator, Dispatcher and independent reviewer who will rehearse the service.

Bookings retain the customer, service subject, operating window and owner for charter or scheduled work. Prepare the related departure and resource arrangements under the same booking so the team can follow its intended service.

The Dispatcher selects resources and links them to the booking through reservation lines. Agree how resource names, capacity, reserved units and preparation allowances are interpreted, then record the confirmed arrangement.

The Departure Reviewer considers the submitted route, crew description and seat capacity with the current booking context. The reviewer records a decision and reason, while operations checks the outcome of the release action.

Update the affected booking, resource or departure information through the agreed revision practice. Present the current plan for review and retain the earlier decision context so the team can identify which arrangement was considered.

Booking confirmation records the accepted customer arrangement. The staffed departure follows its own submission and independent review, with a separate recorded release outcome for dispatch to inspect.

Record the actual booking outcome and attach the supporting explanation. The Booking Coordinator and Operations Manager agree the customer follow-up, while finance checks any related provider refund or void evidence.

Booking quotes and provider payment evidence use USD amounts. Finance checks the provider event type, reference and verification state before explaining its meaning. Agree the amount mapping during provider connection setup.

Attach the supporting files to the booking with their title, evidence type and visibility. Internal and Shared designations follow the booking’s configured access rules. Rehearse the permitted audience before sharing operating material.

Rehearse a changed booking window, a resource substitution, a rejected departure and a release action needing investigation. Then record a service outcome and reconcile its provider evidence with finance. Confirm that each person can identify the current plan and their next action.