Questions, answered

Click Get started, then use Proto to configure Campground / RV Park Mgmt for your business. Start with a small set of units, one rate period and a complete requested-stay-to-departure case before loading the wider property.

Each reservation points to a party record. The reservation holds the visit dates, unit, headcount, nightly rate and status so returning guests can have distinct stays.

Review the unit’s available, occupied, cleaning or maintenance status alongside the reservation dates and service work. Property Manager confirms readiness after the relevant handoff.

Rate plans hold a start and end date, unit type, nightly rate and minimum-night rule. Record the agreed nightly rate on each reservation after review.

Front Desk Agent records the amenity type, name, start time and guest count against the selected reservation. A related financial charge is reviewed separately.

Service tasks records task type, due time, unit, reservation and assigned People record. Property Manager and Front Desk Agent use the task status to hand work between shifts.

Finance Officer reviews the Payments status and reference. A confirmed receipt can be compared with posted charges; a pending record waits for its actual outcome.

Finance Officer reviews the reservation and evidence with Operations Reviewer, then uses the charge’s posted or voided status according to the property’s correction policy.

Yes. Define the source of truth for each outside outcome, its reference and who reconciles it against the reservation. Test corrected and repeated messages before daily use.

The booking and charge are separate records. Finance Officer records the outlet charge against the same reservation with its name, date, amount and status, then reviews it against the booking evidence.