Booking to pickup

Step by step

1. Record the request Property Manager

   Property Manager links the Customer and Vehicle to a Booking and records pickup, return, passengers and daily rate. The request starts as Requested.

   • Property Manager links the Customer and Vehicle to a Booking and records pickup, return, passengers and daily rate.
   • Updates Bookings, Customers, Vehicles

2. Check vehicle fit Property Manager

   Property Manager compares passenger count with vehicle seats, reviews vehicle status and checks the full requested interval against other bookings for the same unit.

   • Property Manager compares passenger count with vehicle seats, reviews vehicle status and checks the full requested interval against other bookings for the same unit.
   • Updates Bookings, Vehicles

3. Confirm the booking Property Manager

   Property Manager approves the selected vehicle and dates, changing the booking from Requested to Confirmed. A changed vehicle or interval needs the fit check again.

   • Property Manager approves the selected vehicle and dates, changing the booking from Requested to Confirmed.
   • Updates Bookings, Vehicles
   ApprovalA person approves before the work moves on.

4. Hand over the vehicle Property Manager

   At pickup, the team verifies the reservation and linked unit. The booking becomes Picked Up, the vehicle On Rent, and rental charges can be prepared as Draft.

   • At pickup, the team verifies the reservation and linked unit.
   • Updates Bookings, Vehicles, Rental charges

Property Manager

, Front Desk Agent.