1. Car Rental Management
  2. Process
  3. Service follow-up
Process · Service follow-up

Service follow-up

Assign returned-vehicle work and retain the path to the next availability decision.

Step by step

  1. Open the task Front Desk Agent

    Front Desk Agent records Cleaning or Maintenance work with the linked Vehicle and Booking, due date and Open status.

    • Front Desk Agent records Cleaning or Maintenance work with the linked Vehicle and Booking, due date and Open status.
    • Updates Service tasks, Vehicles, Bookings
  2. Assign a person Front Desk Agent

    Front Desk Agent links an active team members assignee and moves the task to Assigned.

    • Front Desk Agent links an active team members assignee and moves the task to Assigned.
    • Updates Service tasks, Team members, Users
  3. Complete the work Front Desk Agent

    The assignee works the task through in progress to Completed and records its completion date.

    • The assignee works the task through in progress to Completed and records its completion date.
    • Updates Service tasks, Team members
  4. Review the vehicle Property Manager

    Property Manager checks the work and vehicle condition before approving Available status after return inspection.

    • Property Manager checks the work and vehicle condition before approving Available status after return inspection.
    • Updates Vehicles, Service tasks
Front Desk Agent
, Property Manager.

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