1. Catering Management
  2. Who it's for
  3. Multi-site food service operators
Who it's for

Multi-site food service operators

A multi-site operator can maintain its organization, venue and team member records and associate each order with the right owner and destination. Active states help guide new work while older orders retain their links. Operation receipts and review decisions let supervisors inspect uncertain actions by order. Provider evidence is checked against the financial correction before an exception is closed.

How Catering Management is set up for you

Keep organizations clear

Admin links each venue and team member to the operating organization.

Name the destination

The coordinator selects the active venue and owner for the order.

Follow the physical trail

Service matches product events to the correct order and venue.

Review exceptions by source

The supervisor opens a receipt and checks linked effects before closing it.

A multi-site operator can maintain its organization, venue and team member records and associate each order with the right owner and destination. Active states help guide new work while older orders retain their links. Operation receipts and review decisions let supervisors inspect uncertain actions by order. Provider evidence is checked against the financial correction before an exception is closed.

Begin with an active organization, a destination, a small product and recipe set, and one team responsible for acceptance, kitchen work and service. Run a complete order from Draft to Served. Then rehearse a changed guest count and a delayed operation result. The reviewer should be able to identify the submitted revision, decision, actual performed quantities and any remaining work.

Agree which attachments are needed at the handoff and who may see shared or internal evidence. Confirm how payment provider events arrive and who verifies them. The same order should remain understandable after a shift change or later correction.

When one team serves events at several venues, the order's organization, owner and destination carry the handoff. A venue that later becomes inactive remains attached to past work, while new commitments use an eligible destination. Check each team's user link and time zone before giving access across locations.

Features to start with

Roles on the team

Event Coordinator
Prepares event orders, menu lines and venue details for acceptance.
Kitchen Lead
Maintains recipes and kitchen work and records actual preparation.
Operations Supervisor
Independently reviews production release and controlled corrections.

Set up Catering Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started