Admin
Maintains the operating structure and controls access to operational records.
Can
- Manage Organizations, team members, Users, event venues
- View event orders, operation receipts, review decisions
- Catering Management
- Roles and permissions
Who can do what in Catering Management
Put order preparation, kitchen work, service and independent review in the right hands.
Who can do what
| Role | Event orders | Menus and ingredients | Kitchen production | Event service | Venues and teams | Review and evidence |
|---|---|---|---|---|---|---|
| Admin | Edit | — | View | Edit | Edit | View |
| Event Coordinator | Edit | View | Edit | Edit | Edit | — |
| Kitchen Lead | Edit | Edit | Edit | Edit | — | — |
| Operations Supervisor | View | — | Approve | View | — | Approve |
| Service Lead | Edit | — | Edit | Edit | View | — |
| Finance Reviewer | View | — | View | View | — | Edit |
Each role in detail
Event Coordinator
Prepares event orders, menu lines and venue details for acceptance.
Can
- Manage event orders, event order lines, event venues
- View Products, event menus, production tickets
Starts on: Open Event Orders
Kitchen Lead
Maintains recipes and kitchen work and records actual preparation.
Can
- Manage event menus, recipe yields, Ingredients, ingredient movements, production tickets, event order lines
- View event orders, Products
Starts on: Open Event Orders
Operations Supervisor
Independently reviews production release and controlled corrections.
Can
- Manage operation receipts, record attachments
- View event orders, event order lines
Reviews and approves
- Approve production tickets, review decisions
Starts on: Pending Production Release
Service Lead
Records event fulfillment and actual served quantities.
Can
- Manage fulfillment events, event order lines
- View event orders, event venues, production tickets
Starts on: Open Event Orders
Finance Reviewer
Checks provider evidence before a refund or financial correction is treated as complete.
Can
- Manage payment evidence
- View event orders, operation receipts, review decisions
Starts on: Operation Exceptions
Set up Catering Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.