These cookies are required for the website to function properly. They ensure security, enable basic features like page navigation, and store user session data. You cannot disable these cookies.
- Catering Order Management
- Who it's for
- Private events
Private events
Catering Order Management fits private celebrations with menu choices and changing guest counts. The catering order connects the client, coordinator, menu, event date and billing party. The team can use the same order number through kitchen preparation, venue handoff and payment review.
How Catering Order Management is set up for you
Enquiry
Record the client, event name, date and guest headcount on the catering order.
Menu
Keep each menu selection's guest count and per-person price alongside the item.
Delivery
Record kitchen stages and venue handoff status against the event.
Evidence
Keep payment, service receipt and document records tied to the order.
Catering Order Management fits private celebrations with menu choices and changing guest counts. The catering order connects the client, coordinator, menu, event date and billing party. The team can use the same order number through kitchen preparation, venue handoff and payment review.
Use the order revision when headcount changes. Review selection counts and per-person prices before kitchen preparation. Record a returned approval decision when the event details need correction.
Start with one representative event and name its coordinator, approver, kitchen lead, venue coordinator and billing owner. Give the team a realistic client record, several menu items and a venue address. Walk the event from Draft to Enquiry Review, then inspect the decision and the order revision before confirming the event. Record kitchen preparation, dispatch and venue setup as separate events so each owner can see the work they inherited.
For a second case, raise an exception such as a venue access issue or ingredient shortage. The coordinator records its detail and resolution, while the relevant team member checks whether dispatch or service evidence needs correction. Finally, compare captured payments with the order total and inspect the verification flag. This rehearsal exposes unclear owners before the event schedule becomes busy.
Features to start with
Roles on the team
- Event Coordinator
- Owns enquiries, menu selections and exceptions for assigned events.
- Catering Approver
- Decides enquiries against the order revision.
- Kitchen Lead
- Coordinates preparation and records kitchen progress.
- Venue Coordinator
- Manages venue handoffs and checks dispatch and setup records.
- Billing Specialist
- Records deposits and settlement evidence against orders.
Set up Catering Order Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.