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- Citizen Service Portal
- Process
- Executed revision correction
Executed revision correction
A later correction keeps the earlier delivery history intact.
Step by step
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Document correction Citizen Service Portal Operator
Citizen Service Portal Operator handles this stage. Record the reason and preserve the prior transition history.
- Record the reason and preserve the prior transition history.
- Updates Service applications, State history
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Create successor Citizen Service Portal Operator
Citizen Service Portal Operator handles this stage. Route a new revision for independent review.
- Route a new revision for independent review.
- Updates Service applications, Review decisions
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Assign compensation Citizen Service Portal Operator
Citizen Service Portal Operator assigns compensating work created when delivery is superseded.
- Assign work created after superseded delivery.
- Updates Follow up actions
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Review successor Citizen Service Portal Reviewer
Citizen Service Portal Reviewer approves, returns or rejects the changed revision.
- Approve, return or reject the changed revision.
- Updates Review decisions
ApprovalA person approves before the work moves on. -
Trace prior work Citizen Service Portal Operator
Citizen Service Portal Operator handles this stage. Keep completed action evidence readable.
- Keep completed action evidence readable.
- Updates Operation steps, State history
Who does what
Roles and permissions- Citizen Service Portal Operator
- , Citizen Service Portal Reviewer.
- The reviewer makes the independent revision decision; the operator owns preparation and operational follow-up.
Set up Citizen Service Portal your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.