1. Citizen Service Portal
  2. Reports and analysis
Reference

Reports for the questions your team asks

Read application, review and delivery outcomes.

Overview
Citizen Service Portal · Overview

Citizen Service Portal dashboard

This quarter

Follow up actions in view
6
Open
3
In progress
3
Due date in 14 days
4

Service applications by status

How far records got this quarter

StageReachedStep
Draft48
Submitted919%
Verified333%
Decided133%

Service applications by status

Sample counts per stage

100
10Draft
-30Submitted
-50Verified
-60Decided
-20Delivered
Example screen with sample data

More reports

Applications by service and status List

Count applications by Definition and Status.

Submission to completion List

Compare submitted date and completed at by service.

Requirement outcomes List

Count Pending, Accepted and Rejected outcomes by Parent.

Evidence verification List

Group documents by Verified and Source.

Reviewer decisions List

Count Decision values by Reviewer and source revision.

Open follow-up workload List

Group Open and in progress actions by assigned to and due date.

Delivery execution Grouped

Follow operation runs and their operation steps by Source and status.

Revision history Grouped

Read state history and review decisions by application and source revision.

Set up Citizen Service Portal your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started