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- Click & Collect System
- Process
- Catalog to cart
Catalog to cart
See who moves the work forward and which records carry each decision.
Step by step
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Prepare catalog Catalog Manager
Catalog Manager checks the catalog currency, active product, and variant SKU before the range is offered.
- Confirm the selected variant belongs to an active product in the intended catalog.
- Updates Catalogs, Products, Product variants
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Set checkout choices Merchant Owner
Merchant Owner checks the active payment and shipping methods, tax rate, and discount window for that catalog.
- Record the choices that will be used when the cart becomes an order.
- Updates Payment methods, Shipping methods, Tax rates, Discount rules
-
Build cart Customer
Customer (external) selects a variant and quantity; the cart item retains the chosen unit price.
- Match the cart item to its variant and catalog.
- Updates Carts, Cart items
-
Check abandoned activity Marketing Manager
Marketing Manager checks the abandoned cart’s recovery stage and looks for a linked recovered order.
- Separate a recovered order from a cart still awaiting follow-up.
- Updates Abandoned carts, Store sessions
Who does what
Roles and permissions- Catalog Manager
- , Merchant Owner, Customer (external), Marketing Manager work through these stages.
- Each role checks the records named in its stage before changing the status.
Set up Click & Collect System your way.
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