Order to shipment

Step by step

1. Place order Customer Service Rep

   Customer Service Rep confirms the order number, shipping address, and shippable lines.

   • Pass the order and address to warehouse review.
   • Updates Customer orders, Order lines, Addresses

2. Review payment and risk Merchant Owner

   Merchant Owner checks the financial and fraud statuses before fulfillment proceeds.

   • Resolve the risk decision against the order and payment evidence.
   • Updates Payment evidence, Customer orders

3. Track fulfillment Warehouse Operator

   Warehouse Operator matches ordered variants with stock by warehouse code and updates shipment progress.

   • Link stock and shipment work to the same order.
   • Updates Inventory, Order shipments

4. Record delivery Warehouse Operator

   Warehouse Operator records delivery on the linked shipment and checks the order fulfillment picture.

   • Keep shipment and order statuses consistent for service staff.
   • Updates Order shipments, Order events

Customer Service Rep

, Merchant Owner, Warehouse Operator work through these stages.

Each role checks the records named in its stage before changing the status.