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ERP.AI Client Collaboration Portal

Client Collaboration Portal

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Modules

Portal branding and accessCreate a recognizable client workspace with explicit access to each shared project. Project documentsPublish the right version of a document and see whether its intended recipients have acknowledged it. Client decisionsAsk a named client approver for a decision with the relevant evidence and a traceable outcome.
Project updatesShare a consistent project update with exactly the audience that should receive it. ConversationsKeep feedback attached to the document, request or update the conversation is about. Engagement and auditFind stalled approvals and inactive client accounts while preserving a useful decision trail.

Client Collaboration Portal

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Processes

Portal setup to client accessGive clients a branded entry point and the specific project access their work requires. Document publishing to acknowledgmentMake a protected project document available to the intended client audience and record explicit acknowledgment.
Approval request to source updateCapture the named client’s decision and reconcile the result with the originating application. Project update to client follow-upKeep project communications relevant and follow up using permitted engagement evidence.

Client Collaboration Portal

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Industries

Consulting teamsKeep advisory deliverables, client feedback and project decisions in an accountable shared space. Creative and digital agenciesGive clients a consistent place to review project work and respond to the people delivering it.
Implementation partnersCoordinate customer checkpoints across implementation projects with explicit access and decision ownership.

Client Collaboration Portal

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Reference

Roles and permissionsSeparate portal administration, publishing, client decisions and read-only access. Reports and analyticsReview client engagement, approval turnaround and delivery outcomes. Data modelThe canonical records behind published client collaboration.
IntegrationsConnect protected documents, project context and acknowledged decisions. ImplementationConfigure identity, audiences and decision evidence before inviting clients. Agent referenceUse Proto to configure a scoped client collaboration experience.

Client Collaboration Portal

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Pricing Frequently asked questions Get started
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All systems
Modules
Portal branding and accessCreate a recognizable client workspace with explicit access to each shared project.Project documentsPublish the right version of a document and see whether its intended recipients have acknowledged it.Client decisionsAsk a named client approver for a decision with the relevant evidence and a traceable outcome.Project updatesShare a consistent project update with exactly the audience that should receive it.ConversationsKeep feedback attached to the document, request or update the conversation is about.Engagement and auditFind stalled approvals and inactive client accounts while preserving a useful decision trail.
Processes
Portal setup to client accessGive clients a branded entry point and the specific project access their work requires.Document publishing to acknowledgmentMake a protected project document available to the intended client audience and record explicit acknowledgment.Approval request to source updateCapture the named client’s decision and reconcile the result with the originating application.Project update to client follow-upKeep project communications relevant and follow up using permitted engagement evidence.
Industries
Consulting teamsKeep advisory deliverables, client feedback and project decisions in an accountable shared space.Creative and digital agenciesGive clients a consistent place to review project work and respond to the people delivering it.Implementation partnersCoordinate customer checkpoints across implementation projects with explicit access and decision ownership.
Reference
Roles and permissionsSeparate portal administration, publishing, client decisions and read-only access.Reports and analyticsReview client engagement, approval turnaround and delivery outcomes.Data modelThe canonical records behind published client collaboration.IntegrationsConnect protected documents, project context and acknowledged decisions.ImplementationConfigure identity, audiences and decision evidence before inviting clients.Agent referenceUse Proto to configure a scoped client collaboration experience.
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Client Collaboration Portal References
Implementation5 of 6
  • Roles and permissions1 of 6
  • Reports and analytics2 of 6
  • Data model3 of 6
  • Integrations4 of 6
  • Implementation5 of 6
  • Agent reference6 of 6

Implementation

Configure identity, audiences and decision evidence before inviting clients.

Implementation phases

  1. 1 Agree audiences
  2. 2 Configure connections
  3. 3 Verify collaboration
  4. 4 Invite clients
Phase 1 · Team and ERP.ai

Agree audiences

Identify portal owners, permitted projects, client roles and the required decision makers.

Roles and screens
RoleScreens
Portal Manager11
Project Manager6
Account Manager5
Internal Collaborator1
Client User — Approver3
Client User — Collaborator2
Client User — Viewer2

Role permissionsRoles and permissions →

Phase 2 · Team and ERP.ai

Configure connections

Set up approved identity, document-storage and source callback mappings without publishing private URLs.

Phase 3 · Team and ERP.ai

Verify collaboration

Exercise invitation, protected download, explicit acknowledgment, requested changes and callback reconciliation with scoped test users.

Roles and screens
RoleScreens
Portal Manager11
Project Manager6
Account Manager5
Internal Collaborator1
Client User — Approver3
Client User — Collaborator2
Client User — Viewer2

Role permissionsRoles and permissions →

Phase 4 · Team and ERP.ai

Invite clients

Review branding and notification content, then activate the approved audience and monitor failed deliveries.

What the customer provides

Provide portal owners, brand assets, active project mappings, authorized client contacts, identity-provider settings, document-storage access, signature requirements, callback mappings and approved retention/notification policies.

Changing it afterwards

Version live branding and approval evidence. Audience changes recheck open requests, existing links and notification recipients. Preserve prior decisions; a new review round uses a new request revision. Revoke memberships and tokens promptly, retain historical audit evidence, and repeat direct-API and download checks after changes.

1
Say what you need"Add a second approval above 10,000." Plain language.
2
Review the branchThe change lands on a branch with the diff and a test run.
3
ReleaseMerged into your workspace. Every user gets it.
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