1. Clinic + Pharmacy + Lab
  2. Implementation
Reference

How a Clinic + Pharmacy + Lab rollout works

Set up patient identity, care evidence, and specialty handoffs in stages.

  1. Confirm identity and access

    Load people and users, check patient numbers, and rehearse the configured role permissions with a real staff member for each role.

  2. Run the visit

    Create a patient encounter, move it through arrival and care, and record a note and observation linked to that visit.

  3. Check authority

    Record a purpose-specific consent, clinician privilege evidence, and the patient's care-team assignment; agree who checks each.

  4. Add specialty work

    Record an encounter specimen and a medication dispensation using real accession and lot conventions.

  5. Rehearse finance

    Review a draft charge, approve it, and reconcile a patient payment reference with the clinic's financial process.

  6. Review exceptions

    Practice a cancelled visit, withdrawn consent, rejected specimen, escalated task, voided charge, and refunded receipt.

What the customer provides

Provide patient numbering rules, staff and user identities, visit and note naming conventions, consent purposes and versions, privilege verification procedure, specimen accession practice, medication and lot conventions, and billing references. Name the people who coordinate each handoff. Bring a representative case through the full visit and a separate exception case through review.

Changing it afterwards

Review the consequences before changing a status convention or an identifier shared with another system. Check existing patient and encounter links before migrating records. Keep earlier signed consent documents and privilege evidence associated with their dated decisions. Rehearse a change in the clinic’s working copy, then repeat the role and report checks before releasing it to staff.

Set up Clinic + Pharmacy + Lab your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started