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- Cloud Kitchen Management
- Who it's for
- Resorts with outlets
Resorts with outlets
A property with restaurant or spa service can keep those guest activities beside the reservation. Front Desk Agent selects the stay when making an outlet booking; Finance Officer records a separate charge only when source activity supports an amount. The distinction matters at departure, when a booking may have no charge and a posted outlet amount needs to reconcile with confirmed payment.
How Cloud Kitchen Management is set up for you
Booking
Record the outlet type, name, time and party size against a reservation.
Charge
Keep the outlet amount and posting state as its own record.
Review
Compare posted outlet charges with other stay charges before check-out.
Correction
Preserve a voided charge in the account history.
A property with restaurant or spa service can keep those guest activities beside the reservation. Front Desk Agent selects the stay when making an outlet booking; Finance Officer records a separate charge only when source activity supports an amount. The distinction matters at departure, when a booking may have no charge and a posted outlet amount needs to reconcile with confirmed payment.
Begin with one restaurant and one spa example linked to checked-in stays. Rehearse a booking with no charge, then a supported charge that moves from draft to posted. Review a disputed amount using the voided state. Agree how the outlet supplies evidence and who confirms it before posting. Keep payment confirmation with the payment service or other source that actually knows the receipt outcome.
A useful rehearsal starts when a checked-in guest books a restaurant table for a party larger than the room’s guest count. Front Desk Agent links the booking to the correct stay without changing the stay count. If an outlet amount follows, the agent submits it against that reservation and Finance Officer prepares the draft charge. Operations Reviewer checks source activity before posting. At departure, Finance Officer includes only posted charges and confirmed payments, while the original booking remains visible for context.
Features to start with
Roles on the team
- Finance Officer
- Prepares authorized financial drafts and reconciles confirmed receipts.
- Front Desk Agent
- Captures assigned stays and service work and evidence.
- Property Manager
- Owns stays and service setup, planning and assigned operational work.
Set up Cloud Kitchen Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.