Folio and payment review

Step by step

1. Prepare folio Finance Officer

   Finance Officer reviews dated folio entries against the reservation. Draft entries need source review before posting.

   • Review Draft and Posted entries
   • Updates Recipe lines, Food batches

2. Include outlet charges Finance Officer

   Finance Officer checks any outlet amount against the same reservation. Only posted charges enter the departure account.

   • Add supported Posted amounts
   • Updates Kitchen tickets, Food batches

3. Read payment state Finance Officer

   Finance Officer distinguishes pending, confirmed and refunded payment records. A pending payment is not collected money.

   • Separate Pending, Confirmed and Refunded
   • Updates Ingredient lots

4. Reconcile account Finance Officer

   Compare posted amounts with confirmed receipts and refunds. Record the explicit amount still outstanding.

   • Establish the balance
   • Updates Recipe lines, Kitchen tickets, Ingredient lots

5. Review decision Operations Reviewer

   Operations Reviewer approves an eligible departure outcome on the linked evidence, including any acknowledged outstanding account.

   • Approve eligible departure outcome
   • Updates Food batches, Recipe lines, Kitchen tickets, Ingredient lots
   ApprovalA person approves before the work moves on.

6. Release departure Front Desk Agent

   Front Desk Agent uses the reviewed account for check-out; it does not mark a pending payment confirmed.

   • Permit check-out handoff
   • Updates Food batches

Finance Officer

Reconciles the account.

Operations Reviewer

Decides on the eligible outcome.

Front Desk Agent

Completes the departure handoff.