Outlet activity

Step by step

1. Select stay Front Desk Agent

   Front Desk Agent chooses the reservation whose guest requested outlet service. Check that the current stay is the intended one.

   • Identify guest stay
   • Updates Food batches, Ingredients

2. Record booking Front Desk Agent

   Front Desk Agent records restaurant or spa, the outlet name, starting time and guest count. The linked reservation detail provides the shared context.

   • Link outlet booking to reservation
   • Updates Kitchen brands

3. Review service evidence Finance Officer

   When outlet activity creates an amount, Front Desk Agent submits the outlet charge request; Finance Officer checks the source and reservation before making a draft.

   • Check source context
   • Updates Kitchen brands, Food batches

4. Prepare charge Front Desk Agent

   Finance Officer records the outlet name, charge time and amount as a draft against that reservation.

   • Submit request, then prepare Draft charge
   • Updates Kitchen tickets

5. Review posting Operations Reviewer

   Operations Reviewer examines the source evidence before the eligible charge is posted. A wrong amount follows the voided correction path rather than being hidden.

   • Move Draft to Posted or Voided
   • Updates Kitchen tickets

6. Reconcile stay Finance Officer

   Finance Officer includes posted outlet amounts in departure review with other folio entries and confirmed payments.

   • Compare posted charges and confirmed payments
   • Updates Kitchen tickets, Recipe lines, Ingredient lots

Front Desk Agent

Captures the booking and submits charge requests; Finance Officer prepares charges; Operations Reviewer reviews the posting evidence.

Property Manager

Oversees the stay.