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- Cloud Kitchen Management
- Process
- Service work
Service work
Assign stay-related cleaning, maintenance and guest service work to a person.
Step by step
-
Record need Front Desk Agent
Front Desk Agent or Property Manager identifies cleaning, maintenance or guest service work and ties it to the affected reservation and unit.
- Link task to stay and unit
- Updates Batch consumption, Food batches, Recipes
-
Assign person Property Manager
Property Manager names the responsible person and due date. The assigned person has a linked user account.
- Set task owner and due date
- Updates Batch consumption, People
-
Work the task Front Desk Agent
The assignee moves the task from open through assigned and in progress as the work advances. The property team keeps the original reservation link.
- Move Open to Assigned or in progress
- Updates Batch consumption
-
Record completion Front Desk Agent
The assignee records when work completed. Property Manager reviews the result when it affects unit readiness.
- Move in progress to Completed
- Updates Batch consumption
-
Resolve unit state Property Manager
After a departed unit has passed cleaning inspection, Property Manager returns it to available. A maintenance issue keeps it out of the available list.
- Return inspected unit to Available
- Updates Recipes, Batch consumption
Who does what
Roles and permissions- Front Desk Agent
- Records and follows service work.
- Property Manager
- Assigns, reviews and changes unit readiness.
- Operations Reviewer
- Sees the linked evidence.
Set up Cloud Kitchen Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.