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- Co-living / Shared Space Mgmt
- Frequently asked questions
Questions, answered
Answers for teams preparing stays, amenities, service work and account review.
Co-living / Shared Space Mgmt
9 questions
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How do I get started?
Click Get started, then use Proto to configure Co-living / Shared Space Mgmt for your business. Start with one property, its resources and rates, then rehearse one booking through checkout and turnover.
Who maintains room availability?
Property Manager maintains resource condition and reviews stay intervals before confirming a booking. Cleaning and maintenance work should be checked before a room is returned to Available.
Can I book shared facilities?
An amenity booking records restaurant or spa visits attached to a reservation. The outlet name, visit start and guest count keep the request clear to the desk and property manager.
How are amenity charges handled?
Finance Officer prepares an amenity charge draft against the stay. Operations Reviewer inspects the linked context before an eligible amount is posted.
Can staff assign cleaning work?
A service task links the task type, due date, unit, reservation and assigned team member. Property Manager reviews progress and completion.
Where do resident details live?
The resident record stores the booking party’s name and contact details. The booking links that party to a resource and the stay dates.
How do I review payments?
Payment evidence holds the receipt date, amount, reference and status for the reservation. Finance Officer compares confirmed evidence with posted charges.
What happens at checkout?
Finance Officer reviews the account. Property Manager records the stay as checked out and moves the occupied resource to Cleaning before it can be reviewed for availability.
Can the property use its current accounting system?
Agree a connection for posted charges, confirmed receipts and refunds during setup. Keep the reservation reference intact across the handoff so finance can reconcile the account.
Set up Co-living / Shared Space Mgmt your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.