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- Co-living / Shared Space Mgmt
- Who it's for
- Serviced stays
Serviced stays
A serviced-stay team handles short visits with frequent arrivals, departures and room preparation. The booking record carries dates, guest count, rate and assigned room, while service tasks identify the person responsible for cleaning or a guest request. Charges and payment evidence stay attached to the same reservation, making the account easier to explain when the guest leaves.
How Co-living / Shared Space Mgmt is set up for you
Arrival queue
Review confirmed stays and the condition of each assigned resource before the desk checks a guest in.
Guest requests
Record guest service tasks with a due date, assigned team member and reservation.
Outlet activity
Keep restaurant or spa visits distinct from the financial charges that follow them.
Account review
Compare posted charges with confirmed payment evidence before checkout.
A serviced-stay team handles short visits with frequent arrivals, departures and room preparation. The booking record carries dates, guest count, rate and assigned room, while service tasks identify the person responsible for cleaning or a guest request. Charges and payment evidence stay attached to the same reservation, making the account easier to explain when the guest leaves.
Choose a small group of rooms and a current rate period. Enter representative resident or company booking parties, then create reservations with different arrival and departure dates. Rehearse a same-day departure and arrival for one room. The team should agree how cleaning work is assigned and when a manager may return the room to Available.
Add a guest service task to an occupied room. Have the desk identify its assignee and due date, and have the manager review its completion. Then prepare an amenity charge, keep it Draft until the reviewer sees its source, and record a payment reference that remains Pending until confirmed. At checkout, Finance Officer states which amounts are posted and which receipts are confirmed. This practice makes the distinction between an expected payment and a reconciled one useful to the whole team.
Features to start with
Roles on the team
- Property Manager
- Owns stays and service setup, planning and assigned operational work.
- Front Desk Agent
- Captures assigned stays and service work and evidence.
Set up Co-living / Shared Space Mgmt your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.