Give property, desk, finance and review work clear ownership.
Property Manager maintains stays, spaces, rates and service work.
Front Desk Agent captures amenity bookings and service tasks while reading the stay context.
Finance Officer manages charge and payment evidence records.
Operations Reviewer inspects the linked evidence before eligible outcomes are authorized.
| Role | Stays and residents | Resources and rates | Shared amenities | Service work | Charges and payments | Operations overview |
|---|---|---|---|---|---|---|
| Property Manager | Edit | Edit | Edit | Edit | View | Edit |
| Finance Officer | View | View | Edit | View | Edit | Edit |
| Front Desk Agent | View | View | Edit | Edit | — | View |
| Operations Reviewer | View | View | View | View | View | View |
| Admin | Edit | Edit | Edit | Edit | Edit | Edit |
Owns stays and service setup, planning and assigned operational work.
Starts on: Open service work
Prepares authorized financial drafts and reconciles confirmed receipts.
Starts on: Completed stays
Captures assigned stays and service work and evidence.
Starts on: Open service work
Reviews evidence and authorizes eligible domain outcomes.
Starts on: Open service work
Maintains access and resolves configuration issues across the operating records.
Start free, then use Proto to change fields, steps and approvals before your team goes live.