1. Cold Storage Management
  2. Process
  3. Load and custody handoff
Process · Load and custody handoff

Load and custody handoff

Prepare the dock appointment and keep the physical handling unit recognizable across the shift handoff.

Step by step

  1. Prepare the load Inventory Clerk

    Inventory Clerk records the load number and carrier, then adds dock and seal context as it becomes known. Use a load identity the receiving team can match to its operating documents.

    • Identify carrier, dock and seal context
    • Updates Loads
  2. Plan the stop Inventory Clerk

    Inventory Clerk records the stop sequence, appointment and storage location. Confirm the appointment through the team's operating procedure and retain a Missed outcome when the expected stop is not fulfilled.

    • Record appointment and stop sequence
    • Updates Load stops, Loads, Storage locations
  3. Record arrival work Inventory Clerk

    Inventory Clerk updates the load and stop as the carrier arrives and unloading proceeds. Compare the current record with actual dock activity before handing the work to another shift.

    • Reflect actual load and stop progress
    • Updates Loads, Load stops
  4. Identify the handling unit Inventory Clerk

    Inventory Clerk checks the license plate, item, quantity and location of the physical unit. Record the custody owner and the state that describes the unit, including Staged, Held or Damaged where appropriate.

    • Record physical identity and custody
    • Updates Handling units, Stock items, Storage locations
  5. Hand off the stock context Inventory Supervisor

    Inventory Supervisor reviews logistics exceptions alongside the relevant stock request evidence. Keep the request's authorized inventory action identifiable during the handoff so the team can later reconcile its stock effect.

    • Review exceptions with the relevant stock evidence
    • Updates Loads, Handling units, Stock requests, Operation receipts

Where it usually breaks

And how to keep it from happening.

  • The load record advances while a stop remains unfinished. Compare their actual operating states before the shift handoff.
  • The next person cannot match the physical unit to its license plate. Confirm the identifier at the unit before changing custody information.
  • A missed appointment disappears from the discussion after the carrier arrives later. Preserve the recorded outcome and explain the next planned action.
Inventory Clerk
, Inventory Supervisor, Auditor, App Administrator

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