Commissary Kitchen Management

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  1. Commissary Kitchen Management
  2. Process
  3. Booking delivery
Process · Booking delivery

Booking delivery

The confirmed booking gives operations a common source for kitchen time, add-on activity and service tasks. Property Manager controls the booking lifecycle. Front Desk Agent records the work that happens around the client session.

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Step by step

  1. Prepare service work Front Desk Agent

    Front Desk Agent records any food or wellness add-on and creates tasks for the kitchen and booking. An Open task identifies work still to assign.

    • Adds linked activity and `Status: Open` tasks
    • Updates Add on bookings, Service tasks, Bookings

  2. Deliver kitchen time Property Manager

    Property Manager starts the confirmed booking. Its status becomes in progress while the kitchen session takes place.

    • Records `Status: Confirmed → in progress`
    • Updates Bookings, Kitchens

  3. Track kitchen work Front Desk Agent

    Front Desk Agent follows tasks through assignment, work and completion. Add-on bookings retain their own start date and attendee count beside the parent booking.

    • Records task progress through `Status: Assigned → in progress → Completed`
    • Updates Service tasks, Add on bookings

Where it usually breaks

And how to keep it from happening.

  • An add-on is recorded under the wrong booking. Compare the client and kitchen interval before saving linked activity.
  • A service task is assigned without a useful due date or to an inactive team member. Review the assignee and timing before the client arrives.
  • A task says Completed while the kitchen remains in Cleaning or Maintenance. Property Manager should review readiness separately before another booking is promised.
  • A booking is started before the kitchen is ready. Check Kitchen Availability and current service work before moving the booking into use.

Who does what

Roles and permissions
Property Manager
Controls booking state and kitchen readiness.
Front Desk Agent
Captures add-on and service activity.
Operations Reviewer
Reviews linked evidence.
Finance Officer
Receives the resulting charge context.

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