Where it usually breaks
And how to keep it from happening.
- A charge is posted against the wrong booking. Check client, kitchen and booking number before posting.
- A second charge repeats the same usage. Compare charge dates, descriptions and amounts on the booking before accepting it.
- A Pending receipt is counted as settled. Compare only confirmed payment amounts with the active charge position.
- A refund changes the payment position after completion. Finance Officer should revisit the booking's financial review.