Commissary Kitchen Management

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  1. Commissary Kitchen Management
  2. Process
  3. Request to confirmation
Process · Request to confirmation

Request to confirmation

A requested booking is a planning record until someone checks whether the kitchen can take it. Property Manager captures the request and Kitchen Coordinator makes the confirmation decision. The booking links both roles to the same client, kitchen, interval and attendee count.

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Step by step

  1. Review request Property Manager

    Property Manager records the client, kitchen, start, end, attendees and proposed slot rate. The booking remains Requested while details are checked.

    • Records client, interval and `Status: Requested`
    • Updates Bookings, Clients

  2. Check kitchen and rate Kitchen Coordinator

    Kitchen Coordinator compares the interval with other active bookings, the kitchen's station capacity and the effective rate plan. A kitchen in Cleaning or Maintenance needs a readiness review before a promise is made.

    • Compares capacity, status, intervals and rate period
    • Updates Kitchens, Bookings, Rate plans

  3. Confirm booking Kitchen Coordinator

    Kitchen Coordinator approves an eligible interval after checking overlaps and capacity. The booking becomes Confirmed and Front Desk Agent can prepare related work.

    • Records `Status: Requested → Confirmed`
    • Updates Bookings, Kitchens
    ApprovalA person approves before the work moves on.

Where it usually breaks

And how to keep it from happening.

  • A kitchen appears free by date but its confirmed interval overlaps the request. Compare the recorded start and end dates, with the end treated as the boundary of the booked window.
  • The attendee count exceeds station capacity. The coordinator should ask Property Manager to change the kitchen, group size or interval before confirmation.
  • The quoted slot rate comes from a plan outside its effective dates. Review the kitchen type and plan window against the booking before agreeing the price.
  • Cleaning or maintenance work has not finished. Kitchen Availability and Open Service Tasks should be checked together.

Who does what

Roles and permissions
Property Manager
Prepares the booking.
Kitchen Coordinator
Decides confirmation.
Front Desk Agent
Prepares the confirmed session.
Operations Reviewer
Can inspect the evidence.

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