Commissary Kitchen Management

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  1. Commissary Kitchen Management
  2. Process
  3. Service and reset
Process · Service and reset

Service and reset

At the end of a client session, the booking and kitchen need separate decisions. Property Manager closes the booking after reviewing charges and receipts. Cleaning work and inspection determine when the kitchen can be offered again.

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Step by step

  1. Complete booking Property Manager

    Property Manager reviews posted charges and confirmed payments, and agrees with Finance Officer how to handle any remaining amount. The booking moves from in progress to Completed, and the kitchen enters Cleaning.

    • Records `Status: In progress → Completed` and kitchen `Status: Cleaning`
    • Updates Bookings, Booking charges, Add on charges, Payments, Kitchens

  2. Record cleaning Front Desk Agent

    Front Desk Agent assigns a Cleaning task linked to the kitchen and booking. The assigned team member records progress and completion.

    • Tracks Cleaning work through `Status: Open → Completed`
    • Updates Service tasks, Team members, Kitchens, Bookings

  3. Reset kitchen Property Manager

    Property Manager reviews the finished task and inspection evidence before returning the kitchen to Available. The kitchen can then be considered for another request.

    • Records kitchen `Status: Cleaning → Available` after review
    • Updates Kitchens, Service tasks
    ApprovalA person approves before the work moves on.

Where it usually breaks

And how to keep it from happening.

  • A pending payment is treated as confirmed. Finance Officer should keep provider confirmation separate from booking completion.
  • The team overlooks an add-on charge while reviewing the final account. Inspect both booking and add-on charges under the source booking.
  • A cleaning task is marked done without the kitchen being inspected. Property Manager should check readiness before changing kitchen status.
  • Another request is confirmed for a kitchen still in Cleaning or Maintenance. Review Kitchen Availability and the open tasks first.

Who does what

Roles and permissions
Property Manager
Closes the booking and decides kitchen readiness.
Front Desk Agent
Records and assigns cleaning.
Finance Officer
Reviews the account.
Operations Reviewer
Inspects the linked evidence.

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