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- Community Event Platform
- Frequently asked questions
Questions, answered
Common questions about event setup, review, admission and closeout.
Community Event Platform
9 questions
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How do I get started?
Click Get started, then use Proto to configure Community Event Platform for your business. Start with one organization, one upcoming event and its admission rules.
Who prepares an event?
The Event Owner enters the event, community group, date and capacity, then sends the current revision for independent review.
Who approves an event?
An Independent Reviewer records the decision against the event revision. The preparer cannot approve their own work.
How are registrations reviewed?
The Registration Coordinator submits a registration after capacity and evidence checks. An Independent Reviewer decides the submitted revision.
Does approval reserve a place?
Reservation is a separate guarded step. The Admission Steward checks the open event and current revision, and a completed reservation depends on a verified provider capture.
How is admission recorded?
The admission scan records the time on the event’s admission line once. A repeated request returns the earlier result.
What happens if a payment outcome is uncertain?
The Reconciliation Lead checks the local evidence and authoritative provider reference. The operation remains visible for review until its effects agree.
Can an event be cancelled?
An eligible event can be cancelled. Unused admission scope is released, while admitted history and any executed effects remain available for review.
What is needed for closeout?
Compare admitted quantity with verified provider captures and resolve operation discrepancies before recording completion.
Set up Community Event Platform your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.