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- Community Health Worker App
- Frequently asked questions
Questions, answered
Answers about setup, field visits, clinical review and follow-up.
Community Health Worker App
10 questions
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How do I get started?
Click Get started, then use Proto to configure Community Health Worker App for your business. Pilot a small household list, one care team and a complete visit from scheduling through review and follow-up.
Who prepares the household record?
Clinical Coordinator maintains the household’s patient number, contact details, consent state and assigned worker.
How are field visits tracked?
A visit carries its household, assigned worker, visit type, planned date, actual start and end dates, and current state.
Can a clinician record observations?
Licensed Clinician can enter measured observations linked to a visit, including value, unit, observation date and recorded-by person.
How are clinical notes reviewed?
The clinician writes and signs an attributed note linked to the visit. Clinical Reviewer reads the encounter evidence at the review stage. Clinical Coordinator updates the visit state after checking it.
Where is consent kept?
The household has a current consent state. Purpose-specific consent records keep the signed document, version, dates and status.
How do workers see follow-up tasks?
Each action has a household, assignee, title, due date and state. The assigned worker can use My follow-up actions, and the coordinator can review the open queue.
Can the team track specimens?
Specimen records link to visits and include type, collection date, accession number and processing state.
What does a dispensation record contain?
It records medication, lot number, quantity, unit, visit and authorizing person.
How do charges and payments relate?
A service charge links to a visit. A received payment links to a household and retains its amount, reference and state.
Set up Community Health Worker App your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.