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  3. Follow-up and specimens
Feature · Follow-up and specimens

Follow-up and specimens

Assign care tasks and track specimen processing around each household visit.

OverviewMy follow-up actions
Community Health Worker App · Follow-up and specimens

My follow-up actions

Follow up actions

New
HouseholdTitleDue dateStatusAssigned to
HSH-44953Open fua-24618 OctOpen
HSH-85944In progress fua-66107 OctIn progress
HSH-13378Completed fua-64019 OctCompleted
HSH-93192Escalated fua-40214 OctEscalated
HSH-64837Cancelled fua-82312 OctOpen
6 of 6 records
Open fua-246Follow up actions · FUA-20492
Open
HouseholdHSH-44953
Due date18 Oct
Example screen with sample data

What you can do

Keep the next action owned

Follow-up actions belong to a household and a named assignee. Each action has a title, due date, completion date and state. The Licensed Clinician or Clinical Coordinator can enter the next step while the encounter is still fresh. Open and in-progress actions remain visible to the assignee; escalation gives the coordinator a way to see work that needs attention. The action remains tied to the household even if a later visit completes the care.

Specimens belong to a household visit. A specimen record identifies its type, collection date, accession number and processing state. A clinician can move from ordered to collected, while later received, tested or rejected states describe where the item stands. The link to the visit lets the reviewer read specimen evidence in the same episode as notes and observations.

How the work is organized

  • Follow-up ownership. The assignee and due date make the next action visible after the visit.
  • Escalation. An escalated status separates attention-needed work from ordinary open tasks.
  • Specimen trace. Accession number and processing state identify the specimen linked to the encounter.

The follow-up record is household based, while the specimen is visit based. Keep that difference clear when an action spans several encounters. If a specimen is rejected, record its state and decide who will contact the household or arrange another collection. A tested specimen can inform review, but the record should retain the actual accession number used by the processing team.

What to agree during setup

Agree who assigns follow-up work, how due dates are chosen and when an action becomes escalated. Define a simple naming pattern for task titles so a worker can understand an open item without opening every visit. For specimens, agree who records the accession number and who changes its state after a lab handoff. A lab connection can be configured around these records if the program needs external results.

Pilot a case with a specimen ordered during a visit and a follow-up action due afterward. Check the assignee’s view, the coordinator’s open-action view and the clinician’s specimen list. Confirm that the accession number and visit link agree with the physical handoff.

Check the handoff on an actual case

A clinician collects a specimen during an in-progress visit and records the collection date and accession number. The specimen is later marked Received, then Tested or Rejected according to its actual processing outcome. The clinician creates a household follow-up action with an assignee and due date. If the patient needs another contact after a rejected specimen, the clinician marks the action in progress and the coordinator sees it in the open queue. Completion records the date when the action is done.

What your team sees

  • Open follow-up actions — See active and escalated tasks with owner and due date.
  • My follow-up actions — Give each worker their assigned household tasks.
  • Specimen processing — Track ordered, collected, received or rejected specimens by visit.

Follow the work through

What it keeps track of

Data model
Follow up actions
Follow-up care tasks
Specimens
Lab specimens and their processing state
Households
Patient identity and consent status
Household visits
Patient visits and care episodes
People
Clinic staff and clinicians

Who uses it

Permissions
Licensed Clinician
, Clinical Coordinator, Clinical Reviewer and Admin.

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