1. Construction Project Tracker
  2. Frequently asked questions
FAQ

Questions, answered

Answers about setup, package tracking, certificates and review evidence.

Construction Project Tracker

10 questions

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How do I get started?

Click Get started, then use Proto to configure Construction Project Tracker for your business. Begin with one organization, one active project, named team members and a package that can pass through certificate review.

What is a work package?

It is an owned scope of work under a project, with a record number, subject, status, due date and budget hours. Tasks, certificates and evidence connect to it.

Can I see overdue work?

Operations Overview surfaces tasks past due. Packages Due and Tasks Due provide record-level details for follow-up.

How are planned and actual hours recorded?

Task lines hold planned and actual hours. The parent work package holds budget hours, so the team can compare the detail with the scope budget.

Where do progress certificates belong?

Each certificate refers to a work package and organization. Its status, revision, value and dates stay with that record.

Who reviews a certificate?

Project Reviewer examines the submitted version and supporting package evidence, and gives the Project Coordinator a reasoned decision for the relevant revision. The coordinator maintains the certificate outcome.

Can we attach site evidence?

Record attachments keeps a file, title, evidence type, upload date and visibility under the work package.

What happens when an operation needs attention?

Operation Exceptions shows receipts marked failed or needing review. Open the receipt to inspect its operation key, expected revision, result and failure reason.

How does contractor payment fit?

Use the certificate and review trail as a handoff to the finance or payment system chosen during implementation. Agree who reconciles the transferred value and certificate revision.

Can an auditor inspect the history?

Auditor can read authorized packages, tasks, certificates, attachments, decisions and operation receipts to follow a reviewed case.

Set up Construction Project Tracker your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started