1. Container & K8s Management
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FAQ

Questions, answered

Answers about cluster records, workload observations and service operations.

Container & K8s Management

10 questions

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How do I get started?

Click Get started, then use Proto to configure Container & K8s Management for your business. Pilot a named cluster, one service and a workload whose desired and ready replicas your team can check.

What does a workload observation contain?

It identifies a cluster, namespace, workload, observation time and desired and ready replica figures. Use it with the service and incident records when investigating impact.

Can I distinguish production and test environments?

Yes. Each cluster has an environment and named owner. Agree on environment labels before loading observations so similar workload names remain distinguishable.

How do incidents get an owner?

Assign the incident to a person and record the acknowledgment time. Keep later findings as dated updates with their authors.

How are changes approved?

A Change Approver reviews the service, risk, scheduled start and end, and rollback plan before recording an approval or rejection. The operator records implementation and its result separately.

Can a service request replace a change review?

A request captures the desired service work and its approval. Production intervention can have its own change record with risk, window, rollback plan and review decision.

Where do Kubernetes readings come from?

Agree on the source for cluster and workload data during implementation. A Kubernetes API or telemetry connection can supply readings once configured and reconciled with the named records.

How do we review outside events?

Integration receipts retain provider and external event identifiers, a received time, payload hash and intake outcome. Review rejected and failed receipts against the provider source.

Can we track recurring failures?

Use a problem record for the service, with a named owner, root cause findings and a status that distinguishes investigation from known error and resolution.

What drives the cost?

Manual use follows the platform pricing policy. Imports, integrations and agent activity use the published metering rules; implementation scope is agreed separately.

Set up Container & K8s Management your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started